CARPET CARE II

CARPET CARE II

Maintenance Plan and Schedule – the five elements

A customized comprehensive carpet care program consists of five elements:

1. Soil Containment – isolation of soil entering the building using mats at entrances.
2. Vacuuming – scheduled frequency for removal of dry soil using a CRI approved “Green Label” vacuum.
3. Spot and Spill Removal System - using professional spot removal techniques.
4. Interim Cleaning – scheduled frequency appearance cleaning for all traffic areas.
5. Restorative Cleaning – scheduled frequency deep cleaning to remove residues and trapped soils.

There are some conditions where appearance change must be expected. In areas where
the oily material from asphalt sealers is tracked into the building, carpet and other
flooring may become yellowed over time. Check the traffic lanes often for slight dulling
of color; this indicates a build up of soil. It is virtually impossible to remove all of this
material once it has penetrated the fiber of any carpet. Entrance mats and scheduled
cleaning can reduce this phenomenon. Areas where large amounts of sandy soil enter the
building may become dull in appearance over time. This is due to abrasion of the fiber
surface, affecting the reflection of light. Frequent vacuuming helps to minimize this
problem.

A thoughtfully designed and implemented maintenance program performed by qualified
personnel, properly equipped and trained, is essential for optimal long-term performance.
If you don’t maintain it, you can’t
expect it to stay clean.


Carpet Performance

Start with the right carpet choices that lead to the best end-use carpet performance.
1. Specifications : Was the carpet properly specified in relation to the intended use of the carpet at its location?
2. Color Selection : Was the proper color selected to meet traffic conditions,intensity of sunlight, etc.?
3. Installation : Was the carpet installed according to CRI’s Standard for Installation Specification of Commercial Carpet1?
4. Maintenance : Has a scheduled maintenance plan been designed to serve the needs of the location?

Carpet performance is directly related to specification, installation and proper
maintenance. When the right style of carpet is chosen and it is professionally installed, a
professionally designed and instituted maintenance program will increase the life
expectancy and performance of that carpet. Color selection is critical in long term
appearance retention. For example, a light color cut pile is a poor choice in heavy traffic
areas; a darker color loop pile will retain its appearance longer and is a better choice in
heavy traffic areas. Facility managers and maintenance supervisors who understand this
concept can increase the longevity of the carpet and save on future capital replacement cost.
There is a big difference between cleaning carpet and maintaining carpet. Cleaning is the
removal of apparent soil. For many commercial carpet owners, cleaning takes place
irregularly, on an “as needed” basis. Soiling, however, is a cumulative process which, if
allowed to go too far, cannot easily be reversed. Maintenance, in contrast to cleaning,
is a scheduled on-going process of soil removal designed to maintain carpet’s daily
appearance at a consistent level of cleanliness.

Carpet performance is most effectively enhanced and maintained when the following
exist:

• Cleaning is the process of locating, identifying, containing, removing, and properly disposing of unwanted material. This means removing unwanted substances from an environment or environmental compartment. When exposure is reduced, the probability of an adverse effect is also reduced.

•  Constant attention to and application of principles of maximum restorative cleaning and minimum residue, especially as they apply to safety, the proper and effective use of chemicals, carpet extraction machines, and vacuum cleaners.

•  A recognition that carpet care must take all of the following into account, the management of sources of unwanted substance that can get into the carpet; the activity levels; design of carpet; the Environment in which carpet is installed; and ventilation.

Consistent management program emphasizes:

  - Effective cleaning systems directed at maximum restorative cleaning, minimum
residue, safety, and ease of use Cost effective cleaning strategy, plan, schedule
  - Training and recognition of cleaning technicians  Periodic inspection,
assessment and management review of cleaning programs

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CARPET CARE 1

CARPET CARE 1

Purpose of Cleaning and Maintenance

Carpet Shampoo

Your commercial carpet installation is a significant investment, both in monetary terms
and overall facility image. It is important to implement a maintenance program from the
beginning. A consistent and effective carpet maintenance program can maintain the
initial facility image and dramatically extend the life of your monetary investment. It is
the goal of this publication to assist you in preserving the original appearance of your
commercial carpet.
There are many valuable reasons we clean or maintain any object, including carpet. The
incentive for an effective cleaning and maintenance program is magnified when we
recognize these activities contribute to the following:

- Allows for the healthy reuse of space and materials.
- Maintains the value of property and reduces the rate of depreciation.
- Contributes directly to personal security, comfort, and productivity.
- Accents aesthetics.
- Creates a unique psychology that enhances quality of life.
- Encourages topophilia (affection for place).
- Elevates a sense of well-being, which is the essence of good health.
- Sends caring messages and image.
- Promotes human dignity.
- Manages waste and hazards and contributes to environmental protection.
- Ensures sanitation – reduces adverse exposure levels.
- Serves as a form of insurance that reduces risk and prevents crisis.

The appearance of carpet depends upon several factors – color, pattern, density, fiber, and
a viable carpet maintenance program. In order to keep carpet products performing their
best, designing and implementing a comprehensive maintenance plan is very important.
Great care should be taken when choosing carpet colors, patterns, and textures. These
features combined with fiber quality and construction standards engineered to meet
performance requirements are important factors.
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TOOLS

There are several Tools which are commonly used in Housekeeping Department, here the listed Tools for basic knowledge :

A. Cleaning Tools

Applicator Refill

1.  Applicator Refill : A Tool for Window Wash Applicator that are available in varied styles, colors and designs. These can be fitted into any of window panes and are suitable for application in residential houses, apartments, commercial buildings, hotels, hospitals and modern office blocks. These versatile product are made with highest grade material making them appropriate for every kind of cleaning works.
 
2.  Applicator Set :

APPLICATOR SET

A Tool for Window Wash Applicator that are available in varied styles, colors and designs. These can be fitted into any of window panes and are suitable for application in residential houses, apartments, commercial buildings, hotels, hospitals and modern office blocks. These versatile product are made with highest grade material making them appropriate for every kind of cleaning works.


3.  Bottle Sprayer : Is the most common type of chemical container. These bottles are usually 32 oz. in size.

Chemical Bottle Sprayer

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There 3 types of Bottle Head
           1. Trigger sprayer : This type of bottle top sprays out a mist or stream of chemical
             

             2. Squirt top/Flip Top : This type of bottle top allows chemical to pour out, as you squeeze the  bottle.

Flip Top Bottle Head

3. Foamer head : This type of bottle top sprays out the chemical as a foam. It is designed to safeguard your health as the  user. Foamer heads are intended to reduce the fumes of a strong chemical and make breathing easier.

Foamer

     DO NOT USE A CHEMICAL THAT REQUIRES A FOAMER HEAD WITHOUT ONE!!

4.  Broom :  An implement for sweeping consisting of a long handle to which is attached either a brush of straw, bristles, or twigs, bound together, or a solid head into which are set tufts of bristles or fibres

BROOM

5.  Bucket : A deep, cylindrical vessel, usually of metal, plastic, or wood, with a flat bottom and a semicircular bail, for collecting, carrying, or holding water, sand, fruit, etc.; pail. Various Bucket Colors can be found around us, but usually in the hospitality industry Bucket color is for special purposes, eg; Red Color is for Cleaning Solution, Grey Color is for Rinsing and White Color is for Sanitizing.


7.  Caddy :

Chemical Caddy

Is a tool to assist you to carry your daily work chemicals and tools. The caddy is to be cleaned daily after usage.
Food or personal items are not to be stored in your Caddy

8.  Duster Cotton Cloth and SET:  It can be used for dry Moping

9. Dustpan : Capture dirt, soil, and debris

10. Floor Brush
11. Push BROOM
12. Floor Squizer

13. Glass Squizer
14. Hand brush
15. Hand gloves
16. Handgloves Disposable
17. Heavy duty steptool
18. Ladder
19. Lamb wool Duster :

20. Microfiber Duster stick :

21. Mop Bucket Double :

22. Mop Bucket Wringer :

23. Mop Cloth
24. Mop Stick
25. Pad Color
26. Pad Twister 17 Red
27. Pad Twister 20 Red
28. Pad Twister 17 White
29. Pad Twister 20 White
30. Bonnet PAD
31. Carpet Spotting Brush
32. Permagrib Pad driver with Plate
33. Dyna-Scrub Brush 15"- Medium (maroon)
34. Polypropylene Brush 15"- Soft
35. Room Attendant Trolley
36. Scotbrite
37. Scraper

38. Telescopic 3,6m
39. Toilet Brush

B. Precaution Tools

1. Yellow Sign
2. Safety Chain
3. Safety Cones
4. Respirator
5. Goggle
6. Masker
7. Hand gloves
8. Hand gloves Disposable
9. MSDS

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SURFACES

A SURFACES  is the outer or topmost boundary of an object. We will divide surfaces into two categories: hard surfaces and soft surfaces.We will find the following on the Hotels or even in Cruise Line. Below are the definitions for each :

A. Hard Surfaces:
Are surfaces with a solid texture.
Surfaces like these can usually withstand heavier duty cleaning, scrubbing and finishing.
Noted below are hard surfaces you will encounter on the ship, and elementary methods of cleaning.

1. Cement: Is a substance that is applied in paste form. It hardens into a stony consistency. Cement can be found as a base floor surfaces. It is usually covered with carpeting or linoleum. If exposed, cement would need to be sealed. For cleaning it would be sufficient to mop it with a neutral cleaner.

2. Copper: Is a reddish malleable (moldable) metallic surface.This surface is best cleaned with glass cleaner and a metal cleaner. Copper is found in some guest areas.

3. Formica: Is a hard durable plastic laminate used to cover surfaces. Wiping with a neutral cleaner should be a sufficient method of cleaning. Formica is found in guest areas.

4. Linoleum/Vinyl: Is a plastic floor covering made of a combination of linseed oil, gum, cork dust and/or 5. Wood floor. It is pressed into a sheet form, then rolled into sheets or cut into tile squares.
         Long-term maintenance : stripping, neutralizing, and waxing.
         Short-term maintenance: restoration method.
         Daily maintenance         : mopping with a neutral all-purpose cleaner.  


6. Marble: Is a smooth limestone in a crystalline or granular state that is capable of taking a polish. Marble is cleaned with a neutral cleaner, and can be buffed with a white pad. Marble is found in guest areas.


7. Porcelain: Is a hard fine grained white ceramic ware that is fired to high temperatures. Porcelain is used to construct commodes, bathtubs and urinals, etc.
The preferred chemical to clean with would be an acid-based or alkaline-based disinfectant.
Do not use abrasive tools or chemicals that may damage the finish on the surface.

8. Stainless:  steel:is an alloy iron that does not rust. It is used ussualy in the galley, Laundry Room,and water fountains . 
If it is used as a bodily fluid receptacle, it must be cleaned with a disinfectant cleaner.Other stainless steal surfaces may be cleaned with glass cleaner or a metal polish.
                  

9. Ceramic Tile: Is made of fired clay stone. Tile maintenance requires the knowledge of its composition. Some tiles are porous, (small holes which allow liquid to absorb into the tile) while others are non porous.
       
    Long term maintenance  :     machine scrubbing
.   Short term maintenance :     scrubbing.
    Daily maintenance         :      mopping or scrubbing with a swivel brush and a neutral all-purpose cleaner.
   
10.  Wood  :     Is a hard fibrous substance made from trees.
       
      Long-term maintenance :   Screening, tacking, applying a water-borne urethane.        
      Short-term maintenance:     restoration method, buffing.
      Daily maintenance         :    mop with All-purpose or neutral cleaner  

B. Soft Surfaces:

Surfaces made of flexible materials with a soft texture. Surfaces such as these require higher maintenance, daily vacuuming, spotting as needed, scheduled bonneting, extracting, washing and/or dry-cleaning. Noted below are soft surfaces and definitions of others you will find on the ship:

1. Fabrics:  A cloth or other material produced by knitting, weaving or felting.

2. Fiber:     A substance that can be spun woven or felted


3. Carpet:    A heavy woven covering for a floor. It is usually knitted by
        machine, and installed on top of a cement or steel surface. Carpet is usually made of wool and/or synthetic materials (nylon) it requires daily vacuuming, spotting, scheduled  shampooing.

4. Curtains / draperies: Suspended cloths used as a screen. They hang
        from a railing with hooks that slide across on a track, so that  they can open or close.
        There are a number of ways to clean: spotting or extraction;  machine washing or wet/dry-cleaning        (depending on type of fibers,and manufacturer's instructions)
 
5. Upholstery:     A fabric that covers the majority of the ship furnishings. It is cleaned and maintained by spotting and/or extraction.

6. Walk off mats: Small pieces of moveable carpet made of highly strong and sturdy fibers, intended to withstand heavy traffic. They are designed to trap dirt and moisture. These mats are cleaned as carpets: daily vacuuming, spotting, and/or extraction.

7. Bed Runners: Are fabric coverings which are placed along the foot of the beds, not only for
decoration, but also to prevent soiling or damaging of bed linen. Example: someone is lying on the bed with their shoes, and this could stain the linen.These items are cleaned by spotting, machine washing and/or wet/dry cleaning, depending on types of fibers, and manufacturer’s instruction.

8. Blankets:    Are large pieces of fabric made to cover an occupant of a bed
        for the purpose of warmth.  They can be cleaned by spotting, machine washing, or dry-cleaning (depending on the type of material they are made of, and manufacturer's instructions) They are made of wool and/or synthetic materials

9. Duvets:    Are bedding components which are filled with natural contents (down, feathers, or wool) or synthetic contents (ie. polyester fibers) to create a warm bed covering that takes the place of quilts and blankets   

10. Leather:     Is made from animal skin hide. Leather covers many  Furnishings throughout the ship, it requires extra care as  final factory production of color fastness can be an issue. Daily cleaning requires a soap-based product to maintain  moisture.  Detergents should not be used as they remove  natural oils.
A sealer may be applied after cleaning as protector.

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